Thank you for shopping with Dgegunllc! We want to ensure your shopping experience is smooth and enjoyable. Please read through our shipping policy to understand how we handle orders and deliveries.
Processing Time
- Order Processing: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time for your order to be processed during holidays.
- Order Confirmation: Once your order has been processed, you will receive a confirmation email with tracking information (if applicable).
Shipping Rates & Delivery Times
We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
- Standard Shipping (USA): 7-10 business days;
Please note: Shipping times may vary depending on your location, weather conditions, or other factors beyond our control.
Shipping Partners
We use trusted shipping carriers like USPS, UPS, and FedEx to ensure your order arrives in a timely manner.
Shipping Address
Please ensure that your shipping address is entered correctly during checkout. We are not responsible for items that are shipped to the wrong address provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately at [email protected]. We can make changes before the order is processed, but after it ships, the address cannot be changed.
Order Tracking
Once your order has been shipped, we will send you a tracking number via email. You can track your order on the carrier’s website to monitor its progress. Please note that it may take up to 24 hours for tracking information to update.
Damaged or Lost Packages
We take every measure to package your items securely. However, if your order is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the shipping carrier to investigate and resolve the issue.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
Customer Satisfaction
Your satisfaction is our top priority. If you have any questions about your order or need assistance, don’t hesitate to contact us. Our customer service team is available to help with any shipping concerns.